I am getting error [User Registration failed/ Unable to process [Action not allowed at this time.-50036] at the time of registration in IRCTC website?

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hardik asked 5 years ago

I am getting error [User Registration failed/ Unable to process [Action not allowed at this time.-50036] at the time of registration in IRCTC website? 
What is the reason for that error?

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Best Answer
admin Staff answered 2 years ago

The error “User Registration failed/ Unable to process [Action not allowed at this time.-50036]” on the IRCTC website could be due to various reasons. Here are a few things you can try:

  1. Wait for a few minutes and try again: Sometimes, the error occurs due to a temporary issue on the IRCTC website. Waiting for a few minutes and trying again may resolve the issue.
  2. Use a different browser: Try using a different browser to access the IRCTC website. Clearing the cache and cookies of the browser may also help.
  3. Check your internet connection: Make sure that you have a stable internet connection while registering on the IRCTC website. A poor internet connection can cause the registration process to fail.
  4. Check the details entered: Ensure that all the details you have entered while registering on the IRCTC website are correct. Check if there are any typos or mistakes in your name, email address, or mobile number.
  5. Contact IRCTC customer care: If the issue persists, you can contact IRCTC customer care for assistance. You can either call their helpline number or send an email to their support team.

I hope this helps.