Irctc Overview- [Educational Only]

IRCTC and Services

IRCTC online railway passenger system is one of the greatest e-commerce site of Asia and daily lakhs of ticket are booked here. IRCTC is subsidiary Of Indian Railways website. Currently IRCTC login serves three services:

  1. Online railway ticket booking
  2. Online air ticket booking
  3. Online shopping partnership with amazon


PNR – Passenger Name Record is the ten digit number you get after you book the ticket. If you have booked your ticket and got your PNR number you can check your pnr status here without any requirement of CAPTCHA.

PNR status is the current/live status of your waiting or confirmed ticket.

You can also get your PNR status by sms. Follow the format given in the image to recieve your PNR status through sms.

login irctc pnr

IRCTC Login Page

One of the most searched term IRCTC login page is the main home page where people login to their accounts. the given below image will help you to know where to log-in and where to sign-up.

Enter your username and password in the required field. If, you dont have username or password just click on the signup button and create an account by following the instructions given by the irctc login site. Learn how to login at irctc here if you get many errors.


Seat Availability

Getting no waiting ticket at IRCTC login page Seat availibility is a luck during tatkal time. Seat availibility is the most wanted factor for getting tatkal ticke but many times seats are available but till we make the payment, the seats are gone and we get waiting ticket.

IRCTC Seat availability
Click to enlarge

You can see the availibility of the seats in the availability tab. Just click on the book link and fill your deatils and book the ticket.

Plan My travel

IRCTC login page plan my travel is the tab when you login to your irctc account. “Plan MY Travel” is the tab uder which you enter your destination details and travel date to book your tickets abd check the availibity of the trains

Click to enlarge

IRCTC New Account

Open and click on the sign up button to sign up to IRCTC. Follow the image below to understand:

Follow the instructions and give a valid email address and other details. You will recieve a confirmation message to your email account. The mail contains the link and you have to click on the link to activate your account. Also provide valid mobile number to have your account activated. do not try to make multiple accounts with the same details or else your account will be banned

News and notices related to IRCTC:

  • IRCTC e-Shopping is expanding rapidly, adds new Luggage and Books categories.
  • IRCTC App Working fine, faster and smooth on Windows 8. Logging in is now a little easier.
  • Department of Information Technology on 1 nov 2013 launched the facility of rail ticket reservation at Sampark Centre in Sector 7 in collaboration with IRCTC.
  • Recieve PNR Status on your mobile.

IRCTC is a subsidiary of Indian Railways and it provides the online ticketing facility, catering services and it operates tours across the length and breadth of India. The Indian Railways is the most flexible and convenient source of the travelling in India where it has different types of passenger classes such as 1A, 2A, 3A, Sleeper, 2S and CC. With the arrival of IRCTC internet site, Indian Railway turned out to be the most common amongst hundreds of thousands of people across the region. You can book Tatkal Ticket, Track your ticket and check PNR status of train ticket where the exciting provision of IRCTC is I-ticket where the users can take at their door steps.

IRCTC online booking system provides the facility to book the tickets of not only the trains but also cabs, flights and hotels. It is very easy to book a ticket through IRCTC, you have to create an account in by giving your personal details, once completed you will be allowed to login by when you confirming your mail account. After confirming with the mail, you can start booking your ticket from your station to any part of India, and during at the time of booking, you can know about the status of the ticket whether it is available or you have to wait for the confirmation.

PNR is a 10 digit number which is provided by the Indian Railways to its passengers at the time of booking ticket. It is a short form of Passenger Name Record and this number is actually made by taking into account name of the traveller, trip particulars, along with the facts of tour operator and the reserving agent with the observer precise info involving train ticket status simply by entering the actual train pnr inside the information program.

To get the PNR status through online is extremely simple, just visit the website of irctc and click on PNR status you will be provided with current status such as whether the tickets has been confirmed or not, and also whether the waiting list number has been improved further or not and also about train details. Since most of the people are having the mobiles these days, Indian railways have introduced checking PNR status from mobile, and you can just send an SMS to 57886 to railways, you will be reverted back with current PNR status within a minute.

Indian Railways Planned to Enhance IRCTC Online Booking System

The Indian Railway Catering and Tourism Corporation (IRCTC) has announced that its plan of booking 7200 e-tickets per minute in the IRCTC website in order to meet the high demand for e-ticketing among the passengers. As the passengers are finding difficulties to book tickets online due to the inadequate capacity of web servers, CP Joshi, Minister of Railways has requested the Indian Railway Catering and Tourism Corporation Ltd to improve the web server’s capacity and upgrade the ticketing services. The IRCTC said through the execution of new plan, it will now be ready to handle about 1.2 lakh concurrent connections on web servers and they are estimating a cost of about Rs.100 crores for this plan.

According to a senior Railway Ministry official, a power point demonstration regarding the plan to strengthen the website to facilitate it for booking 7200 tickets per minute was made before the Railway Minister. The meeting was attended by Railway Board Chairman Vinay Mittal and CRIS Managing Director Sunil Kumar including Railway Minister CP Joshi. With the improvement in the website will have the average booking per day up to 4.15 lakh, compared to 3.67 lakh a day and a total of thirty one crore reserve tickets are being booked from which 55 per cent tickets are sold through windows per year. The IRCTC website has huge web traffic which slow down the loading the website and the passengers are unable to complete the booking procedures especially at 10 am, when booking of Tatkal tickets opens.

Indian Railways Struggling to Pay Debts for Contractors

Indian Railways facing the financial crisis for the past few years, as it owes Rs. 809 crore to SAIL, which is the country’s largest iron and steel producer. Furthermore, between the years 2009 and 2012, the railway ministry owed to various other contractors for Rs.63.42 crore. According to the source, SAIL has now written to the Railway Board expressing concern over the outstanding amount. “There are as many as 12 railway zones that have not yet paid for the rails sourced from the SAIL.

The reason is lack of funds at the railways’ end. The outstanding amounts are for the months of February and March,” said the source on condition of anonymity. “The balance amount will also be paid. Reconciliation is an ongoing process which is settled mutually,” said the official. The source also states that there are different amounts outstanding from several zones range from Rs. 5 crore to Rs. 221 crore to SAIL, whereas Northern Railway owes the maximum of Rs.221 crore and Rs.125 crore each by South Eastern Railway and South Central Railway.

This financial problem has been due to the dual effect of the 2008 recession and the impact of the Sixth Pay Commission. “Railways have a large shelf of ongoing works, many of which are progressing at a slow pace mainly because of railways’ inability to provide funding support at required levels,” said minister of state for railways Adheer Ranjan Choudhary in reply to a query on fund paucity in the Lok Sabha, in December last year. The current year’s figures also show that the going may be tough for the Indian Railways.

Some of the Complaints by the IRCTC Users and their Solution

Booking Problem

Really it is time having job to book seat tickets on irctc in particular in tatkal quota. One take a seat on trying in addition to at least there is absolutely no result. Keeping trying provides you with the error. Its actually bad in addition to makes people angry after we faces this sort of problems. It means we’ve spent full duty hours if we’ve got to book seat tickets in tatkal quota. Moreover the particular agents tend to be making chaos within this line that’s open after 10 a. m. Please complete a new server which usually runs more faster and contains more potential of other connecting back links.

This is basically very quite bad….. After sitting for 2 hours absolutely no result. Just keeping trying to the idiotic information.

“No Server Found”.


Refund with the TDR volume reg. (RESOLVED! )


Having due regard, I wish to inform that i had booked a ticket throughout the irctc on the net portal

about 27th dec 2012 by Chennai Key (MAS) to New Bongaigaon (NBQ) with Trivandrum ghy supar quickly express( 12507) out dated 24th aprill 2013 showing PNR number 4147573750.

Due to partially verification, all the particular passengers could not board the particular train, therefore that about that day time I registered TDR service for that same priced amounting to rupees 4652 merely.

I acquired filed the particular TDR throughout the irctc on the net portal about 24th 04 2013.

The ref simply no is ekt2013042407569785.

I would like to inform you that i have not really received any response irctc pnr status out of your end till date.

Even more, I wish to request one to kindly practice my request and complete the needful.

To thank you,

Your’s vigilantly

anupam kalita


dist- Bongaigaon



Booked twice by mistake as not informed of confirmation through IRCTC

Respected Sir,

Today on 20-11-2013 with 10: 15am My partner has booked a new E-ticket from the woman’s account: “DJTRIO” by Pune to Ahmedabad, Prepare Name: DURANTO Show. Waiting after little bit during bank transaction She wouldn’t received any message around the SUCCESSFUL Transaction in IRCTC Website or perhaps any message by IRCTC about PNR Quantity or any Discount of Money by bank. We waited for little bit. Then Again We booked Another Citation from My bank account: “Chiragb12” for Her and I managed to get the Same results.

But When all of us Checked in “MY Transaction” all of us got confirmation that Ticket has been Delivered. Now I have cancelled the Citation from My Accounts but Rs. 1760 has been deducted fully. All of us regret to e-book the Ticket by Internet. It happens virtually 6 to 7 times in 2 yrs that Money has been deducted from our account no confirmation from IRCTC. If you request I can competent to give the PNR Number of both transaction. But we request someone to change the rule getting cancellation on TATKAL QUOTA. Please try not to be so harsh and also deduct some % of amount rather then Whole. It really hurts because of internet mistakes we have to loose our dollars. This is certainly not fair.


Indian railways repayment/refund policy


I use a serious concern about the Indian Railways repayment policy. When i booked a new return solution from Chennai in order to Delhi intended for 12 -Jul 6: 25 am in morning. Unfortunately When i was can not catch the actual train. When i missed my personal trains simply by 5 mins. The return policy ended up being just altered on 1 September wherein should you miss your own train you need to cancel your own ticket within just 2 time of teach departure. When i missed my personal train When i was quite frustrated and angry. I noticed that I need to cancel my personal ticket way too. As I was a student in roaming When i was utilising another phone without the need of Internet. By the time When I realised it was 30 mins past because train still left. I considered around looking for Internet but couldn’t find anywhere around. After battling I still left and thought we would return house to cancel my personal ticket. Now from the time When i cancelled the actual ticket, a couple of hour occasion tat ended up being over. When i filed the actual TDR When i was advised that amount can not be refunded to the ticket irctc pnr status. I feel feeling quite bad and angry why Indian railways has fixed a period of time tat associated with 2 time for online users. Or they will provide us that has a counter about Railway train station to cancel the actual ticket.

You need to raise my personal concern in order to appropriate expert.


Mistyped Pan card number while booking ticket in IRCTC

Hi everybody

I have mistyped the pan card number and the ticket is booked. This is a tatkal ticket. Is there any way to change the pan card number. Hope some one has the best solution.

Any suggestions what to do!


IRCTC Login Complaint

We have an IRCTC account that is locked minute time immediately after login.

Once the login was failed then Ii tried out to reset the security password through forget password web page link mention with IRCTC, this asks User id, dilemma and Solution. I provided all the details and this throws an error “Answer is Incorrect”. This happened minute time and the times my spouse and i tried for you to login for the IRCTC with the actual security password.

I sent an email at and also got the automated electronic mail as Solution Confirmation for that request.

I waited for a week and there is no reply from IRCTC customer support. I referred to as the IRCTC persons on per day Hrs. Customer care at 011-23340000 and yes it took about 12 calls to produce them understand regarding the issue. When actually i called the support the individual attending the email will direct me to higher department involving IRCTC after hearing my depth and again i want to explain total story, in short that has been waste of energy and money.

IRCTC ought to hire service and pleasure oriented help executives so that it a popular man has no pain involving wasting period and money.

Another difficulty with pnr status is its quite challenging to ebook a TATKAL solution from Supply of Boarding for you to destination despite if login for you to IRCTC internet site.

According for the new principles of IRCTC an individual may book Tatkal ticket in the Actual Boarding station for the destination.

One example is i tried out to ebook the solution on 6614 Coimbtore Exp (Coimbtore for you to Rajkot) via salem for you to Pune. Coach starts with Thursday from 23: 45 from Coimbtore and also reaches Salem with 2nd day i. at the Friday. based on the Tatkal scheduling via IRCTC you will need to book some sort of ticket only two days prior to the date involving journey this would mean for this train ticket should be booked with Tuesday. It turned out not enabling me for you to book some sort of ticket via Salem for you to Pune since it reaches Salem with 2nd day and Tatkal ticket can be booked merely 2 day upfront.

When referred to as customer support a professional explained me that there are different unique quota per station and also train gets to salem with 2nd day, so i must book some sort of ticket with Wednesday and never on Tuesday. When my spouse and i tried to produce him understand regarding the rule involving tatkal quota although he has not been ready to concentrate.


Problem with IRCTC Login

Dear Mister

I wish to submit my personal complaint towards IRCTC membership where i booked the ticket for just two passenger by Patna to help Khandwa with tatkal Quota yet boarding position at Jabalpur. Your PNR No. of exactly the same is 6232925451. The prepare was an exclusive holiday that has been moving by Patna to help Lokmanya tilak terminus.

A similar train has been moving late by more than 3 A long time from Jabalpur station and so i booked another ticket with Tapti Ganga Communicate via IRCTC site after membership. As per IRCTC rule should the train is moving late by more than 3 hrs than we are entitled to cancel or maybe file the actual TDR to help cancel E-Ticket Therefore i filed TDR following login. Your TDR guide No. is ekt200910500750750.

I acquired a letter in the railway that the TDR is just not admissible a result of the train has been on right time as well passenger travelled within the ticket likewise.

But as i have without a doubt informed in my latter i travelled with another prepare. So can be Ticket Checker could have been allotted these types of seats completely to another passenger.

Request one to please try the exact same matter.


Himanshu Shrama

097555 95095.


Conditions and Terms to cancel the ticket booked through IRCTC site.

e-Tickets might be cancelled on the IRCTC site after login for your requirements till Graph and or chart preparation in the train. Cancellations will not be allowed at in the flesh Railway Counter tops for solution booked on the site after getting access. If the user wishes to cancel your current e-Ticket, you can apply so till time of chart preparation for that train, that’s normally 4 hours prior to the scheduled departure in the train through the train originating station. For train starting to 12 noon the chart preparation is generally done on the previous nights. You can certainly login to IRCTC site and head to “Booked Tickets” link and choose the ticket to be cancelled and can initiate the cancellation simply by selecting the passengers to be cancelled. Cancellation would be confirmed online and also the refund would be credited here we are at the account used for booking in terms of normal World-wide-web tickets.

When there is any incomplete cancellation of ticket, please make sure a refreshing e-reservation get (Electronic Booking Slip) is actually printed on their own as done for that original solution.

To consider you in depth and familiarise you with all the procedure for cancelling of e-tickets booked at IRCTC site after membership.

Cancellation of e-Tickets ahead of chart preparation in the train:

If a confirmed solution is cancelled a lot more than 24 hrs prior to the scheduled departure in the train, smooth

cancellation charges should be deducted @ Rs. 70/- for AC Primary Class/Executive Class, Rs. 60/- for AC a couple of

Tier/AC 3 Tier/First Class/AC Couch car, Rs. 40/- for Sleeper Class and Rs. 20/- for Second Class.

Cancellation charges are for each passenger.

If a confirmed solution is baulked within all day and hrs and upto 4 hours prior to the scheduled departure in the train, cancellation charges should be 25% in the fare subject to the minimum amount flat price mentioned in the above terms. Less as compared to 4 hours prior to the schedule departure in the train upto chart preparation in the train, 50% in the fare paid subject to the minimum amount cancellation charges. Note the Chart planning time could be the time for that chart preparation through the Train Coming from Station or through the Previous chart Preparation stop.

Cancellation of e-Tickets following the preparation of Reservation chart:

For Regular User: – E-ticket are not cancelled following chart planning. Users usually are requested to use the on-line TDR health history for this kind of cases and track Status in the refund case through monitoring service provided by IRCTC following login. Such claims might be filed from next date through the journey date to 1 month from the date of journey. Pertaining to filing on-line TDR, choose the “File TDR” Link in the left panel underneath the “My Transactions” Menu. For more information regarding TDR, Simply select the “File TDR Procedure” in the left panel underneath the “General” Menu. IRCTC will certainly forward the claim to Concerned Railways to process the refund and money of refund amount will be credited here we are at same account by which payment has been made following receiving the same from the concerned Railways. For almost any other clarifications you need to mail to etickets@irctc. co. in

Pertaining to Agents: – E-ticket are not cancelled following chart planning. Whenever Providers received such a request from other customers they are needed to send some sort of mail to etickets@irctc. co. in comprising following particulars.

PNR Not any.


Train Not any.


For you to:

Date of journey:

Azines. No.




Reasons behind Filing TDR

IRCTC will certainly file TDR and forward the claim to Concerned Railways to process the refund and money of refund amount will be credited here we are at Agents account by which payment has been made following receiving the same from the concerned Railways. For almost any other clarifications you need to mail to etickets@irctc. co. in

Pertaining to Tatkal Passes Booked while e-Tickets in IRCTC following Login:

An apartment refund of 25% of total fare charged upon ticket, eliminating Tatkal Prices is of course on cancellation of

confirmed Tatkal tickets, which usually are cancelled around 24 time. before the schedule leaving of prepare. No reimbursement on validated Tatkal tickets when baulked within all day and hrs. in the schedule leaving of prepare. For conditional cancellation and waitlisted Tatkal solution cancellations, charges will be deducted per existing Train rules.

Cancellation of e-tickets in the event of trains baulked:

If the train is actually marked while “CANCELLED” inside PRS because of breaches, massive amounts, accidents for example. full reimbursement is permissible in the event that the solution is baulked within a few days in the scheduled departure in the train. Regarding e-tickets, such cancellations can be done by the consumer through World-wide-web after login with their IRCTC consideration.


IRCTC Login details pertaining to I-Ticket

First you should register your self on Irctc prior to Login, signing up is cost-free for specific.

Login for a IRCTC bank account by going into your username and password. After in which the”Plan My travel and Book ticket” webpage appears. You can also use “HELP”option for virtually any help instructed to book seats.

Then choose your train on the list in which appears on your pc screen.

If the From/To place selected by you’re correctly in the route from the train after that: Select i-Ticket choice.

a In order to know this route and also the timings, simply click “Show Route”.

m. If you want to know the accessibility to seats/berths, simply click “Show Availability”.

g. To receive the fare, simply click “Get Fare” button. The stand up appearing is good for a sole adult Traveling excluding this service expenses charged by IRCTC and because of the Bank(Credit Card/Direct Debit).

deborah. To publication tickets, simply click “Book Ticket” button.

age. If you intend to select additional train, simply click “Select Some other Train” key.

Citation reservation webpage appears; check if the train name and also the station brands displayed on the top of this page are same as desired by you. Then enter the names from the Passengers, era, sex and berth preference per Passenger. If this Passenger can be a senior citizen (60 years and above) and desires to avail Senior citizen Citizens’ concession (30% associated with Base fare in case of male and 50% associated with Base fare in case of female Senior citizen citizen), click the box presented. Senior people are requested to handle some proof of age during their journey. A sample form is actually reproduced below. (The allotment of your respective required berth is dependent upon the availability)

The actual ticket facts, availability associated with tickets at the particular time and also the fare, including the service demand, appear about the screen, and also the payment choice Follow this instructions.

Click the button “Make Payment” plus a pop-up window will deliver the report on payment choices. Please choose one of the mode associated with payment. Please click the payment choice below pertaining to help the payment process through all these options.

Once your current payment is actually authorised this ticket booking will likely be processed and you will see this confirmation of your respective booking the following.

You are usually requested to remember down this transaction NO . and PNR number displayed about the IRCTC web site after logon for long term reference. Tickets will likely be delivered, to this shipping address that you’ve chosen about the reservation kind.

Person receiving the ticket should produce an certification letter for the ticket for you and additionally, should speak about the PNR Amount and Exchange ID towards courier. In the event that, for almost any reason, the reservation isn’t going to materialise, the complete amount debited through your credit credit card account will likely be credited here we are at your credit card account. If you would like try with the same reservation again, it will be treated being a fresh reserving.

After pushing the “Buy” key, if this “Ticket reservation page” isn’t displayed due to power disappointment or World wide web link disappointment, click this “Booked Tickets” menu about the left side from the screen. This webpage contains every detail of this tickets ordered by an individual. If this reservation sought after by an individual finds an area in the above mentioned page, you can note along the purchase id, PNR and other details. The tickets will likely be delivered since desired by you. You are also advised to confirm your e-mail or perhaps contact IRCTC, in the event necessary. When you require for you to book another ticket, click “BOOK ANOTHER TICKET” and you will be taken yet again to irctc pnr status.

“Plan My Travel and book tickets” webpage.


Some of the topics covered by our page related to irctc:

IRCTC and IRCTC login related problems, tips to book your tickets, checking pnr status, tatkal ticket booking and apps to book irctc tickets. For Indian railways website and getting history of Indian Railways go to and search on wikipedia respectively.

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