Not able to access irctc e wallet – reg

Questions and Answers › Category: IRCTC › Not able to access irctc e wallet – reg
0 Vote Up Vote Down
Ranganathan asked 4 years ago

I am not able to access irctc e wllet from the website https://www.irctc.co.in since its not showing e wallet deposit and vbalance.

Question Tags:
1 Answers
0 Vote Up Vote Down
Best Answer
admin Staff answered 2 years ago

If you are not able to access the IRCTC e-wallet from the IRCTC website, there could be a few reasons for this. Here are some possible solutions:

  1. Login to your IRCTC account: Make sure that you are logged in to your IRCTC account before trying to access the e-wallet. If you are not logged in, the e-wallet option may not be visible on the website.
  2. Clear your browser cache: Sometimes, your browser cache may cause issues while accessing the e-wallet. Try clearing your browser cache and cookies, and then try accessing the e-wallet again.
  3. Check for any website updates: It is possible that the IRCTC website is undergoing maintenance or updates, which may cause issues while accessing the e-wallet. Check for any updates on the IRCTC website or try accessing the e-wallet at a later time.
  4. Try a different browser: If you are still not able to access the e-wallet, try using a different browser to access the IRCTC website.
  5. Contact IRCTC customer care: If none of the above solutions work, you can contact IRCTC customer care for assistance. They can help you troubleshoot the issue and guide you on how to access the e-wallet.

It is important to note that the IRCTC e-wallet feature may not be available for all users, and is subject to certain terms and conditions. Make sure to read the terms and conditions before using the e-wallet feature on the IRCTC website.